If this is your first time to the site, your default password is your first and last initial followed by the last four numbers of your National Student Number (NSN).

 

For example, Sam Bright's NSN is 3973 232 4412, making his default password SB4412.

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What is my default password?

If this is your first login to the site, your default password is your first initial, followed by the first letter of your surname, followed immediately by the last 4 numbers of your student ID number.

For example, Amy Buckland's student ID number is 03570221; her default password is AB0221.



Perhaps I am entering an incorrect student ID or password - how can I find out what I should be entering?

Click on this link to take you to a page containing a prompt for your email address. Enter your address and submit the form. The site will then email your login details to that address.



I did enter my correct student ID and password, but the ��$%*&#@!!! system still won't let me into the Study Zone! What should I do?
A couple of factors may be conspiring to keep you out of the Study Zone.
  1. Re�check that you are entering the correct username and password.
  2. Does your browser accept cookies? cookies are small pieces of code sent from a web server to be stored on your computer. When you log into the Study Zone, our server sends a cookie to your browser to help it identify you as you move through the study room. If your browser has been told (by you or the person who set up your computer) not to accept cookies, then our server's cookie will not be accepted, and as a consequence, our server will not let you into the study room (even if you are entering the correct login information!). The only solution is for you to allow your browser to accept our server's cookie. You can get detailed information about enabling cookiers here.
  3. Finally, another reason for cookies not being accepted is that your hard drive could be full.